Sins of the past

Open a door and you would expect that there is somewhere to go. That is a bad assumption that was played out here. What could that possibly mean? Read on to find out.

You would think that a system that is based on 'cutting edge' or 'unique' technology would have technicians that are up on technology or at least good at what they do. I have definative proof that it is not always the case.

Case in point, your system breaks down and you need to move the vehicle to get the passengers off the system. So you have a technician driver the vehicle manually and stop at the next platform. Now here is the tricky part, on one side is the platform with doors, on the other side is a 25ft. drop. Now if you are looking at the manual controls on the vehicle, there is no mistaking which button to push to open the doors on the platform side. Unless you work here. If you work here you cannot tell your left from your right, even worse you cannot tell which side of the vehicle the platform is on. Hmm... I look over here and there is nothing, I look over there and I see the platform. Which button do I push? It must be the one where there is nothing, right?

Indeed, the tech pushed the button to open the doors on the side where there was nothing but a 25ft drop. If the vehicle had been empty, no harm no foul (not really, but thats another story), but this vehicle had passengers on it two of which had just been leaning on the doors until the vehicle came to a stop. I have saw the video and it wasn't good. The passengers stepped away from the doors toward the platform side, just before the doors opened escaping a drop to the ground.

So, we helped that tech find other employment right. Nope, that tech continued to work here until they left of their own accord (they found another job). Confidence is riding high! Especially on this system.